FAQ’s
General Questions
New around here ? Start With the Basics
Pluto Connect is an integrated suite of digital platforms designed for professionals across multiple sectors, with specialist solutions for healthcare. It centralises operations, compliance, financial processes, and communication to help organisations run smarter, safer, and more efficiently
No. While Pluto Connect is built with powerful features for homecare agencies, recruitment firms, and NHS Trusts, its modular design makes it adaptable to other professional services that require scheduling, compliance, and workforce management. Healthcare is where we specialise — but the platform is flexible for broader use.
Pluto Connect turns compliance into a proactive process. Whether it’s CQC inspections for care agencies, DBS/NMC checks for recruiters, or workforce compliance for NHS Trusts, the system uses automated alerts, audit trails, and real-time reporting to keep you inspection-ready at all times
Yes. The system is designed for adoption by busy professionals. With intuitive dashboards and mobile portals, carers, recruiters, and managers can quickly access everything they need — without the burden of complicated software.
Unlike generic CRMs, Pluto Connect is built by professionals for professionals, with deep expertise in healthcare. It goes beyond data storage, offering intelligent insights, automation, and sector-specific compliance tools that make a measurable difference to operational efficiency and care quality
Pluto Homecare FAQ's
New around here ? Start With the Basics
Pluto Homecare is an intelligent, all-in-one platform designed for homecare agencies, carers, and families. It centralises care plans, scheduling, communication, invoicing, and compliance, helping providers deliver exceptional person-centred care
Pluto transforms compliance from reactive to proactive. The system includes automated alerts, digital audit trails, and ready-made reports, ensuring agencies are always prepared for inspections and fully aligned with CQC requirements
Yes. Families gain real-time peace of mind through the secure mobile portal, which provides live updates on care visits, medication, and well-being — ensuring full transparency and trust
Absolutely. Pluto automates invoicing and payments directly from approved care data, reducing admin work, minimising errors, and improving cash flow for agencies.
Yes. Carers have instant mobile access to care plans, schedules, and secure communication channels. The intuitive design makes adoption simple, allowing carers to focus on delivering care instead of managing paperwork
Pluto Health FAQ's
New around here ? Start With the Basics
Pluto Health is a purpose-built CRM for healthcare recruitment agencies. It manages the entire recruitment lifecycle — from candidate sourcing and compliance checks to shift booking, payroll, and invoicing.
The system automates key checks such as DBS, right-to-work, NMC registrations, and training records, ensuring your agency always meets UK healthcare regulations without heavy admin.
Yes. Nurses and carers get access to an intuitive mobile portal where they can upload documents, set availability, accept shifts, and submit timesheets — making your agency easier to work with.
Invoices are automatically generated from approved timesheets, reducing errors, speeding up payments, and helping agencies maintain a healthier cash flow.
Unlike generic systems, Pluto Health is specialised for healthcare. It was built by professionals in the sector, with compliance, shift management, and payroll automation designed specifically to meet the demands of healthcare recruitment.
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